There are various avenues for support - the first being these online manuals and documentation. 


Almost all support can be answered with a simple “it’s on this page” - but in those rare cases, you can either raise a support ticket via our website, or call us Mon-Fri 9am-5pm GMT on +44 (0) 1373 710610 where one of our support engineers will be happy to guide you through any queries.


Please bare in mind while we will try and offer some tuning support, in most cases a visit to your nearest ME approved agent will be the best advice for tuning. Our basemaps are provided “as-is” and should be used at your own risk. Note they are from REAL cars, tuned on the rolling road at our headquarters and validated by our agents and thousands of customers across the globe - but just like wiring ‘oddities’ this is no guarantee of their suitability for your specific modifications - using a basemap for more than startup testing prior to calibration is not advised!


There is also a vast and vibrant user community online that can offer helpful insight - check Facebook for “ME Users”, and feel free to get involved!